FAQ & Common Concerns

I don't want anything fancy

Presentation matters and will continue to matter in the online space. A modern website needs to have a simple, beautiful interface that is easy to use and gorgeous to look at, no matter what.

I may not have the right content

Having the right branding, imagery, and copy are prerequisites to creating a great website. Through my framework, I make it as easy as I can for you to collect and create the best assets possible. Rest assured, I will guide you and provide instructions on exactly what you’ll need.

I don't want my website to look like a template

While it is true that Squarespace has a tightly curated library of templates to work with, the templates are there to act as a jumping-off point. We will be adding styling and brand elements to create a website that is distinctly & beautifully branded, but provides a familiar user experience.

Aren't there free options?

An advantage to using Squarespace is the ability to package domains, hosting, customer support, and continued improvements into a single monthly or annual payment. When you start a new trial, you are entitled to the lowest price published on Squarespace’s Pricing page during the 30 days prior to the start of the trial.

You're too expensive

A website is an investment in yourself, your brand, and your business. The type of well-executed website I can help you create will provide a value that’s far greater than the upfront payment you’ll need to make.

Can I preserve my SEO?

If you already have strongly established SEO, you may experience a temporary dip in traffic after switching, but with Squarespace that dip can be significantly reduced. First, importing blog content, which is often a major contributor to SEO rankings, is a one-step process. Second, it’s easy to customize URLs so inbound links will continue to work. Third, redirects of pages that do not get migrated over are simple to implement and will preserve the SEO value of those pages.

Can I track metrics?

It’s easy to add Google Analytics tracking to your website. Also the Squarespace Metrics App lets you use any mobile device to access page views, visitor statistics, and track social media.

What if I want to leave Squarespace?

If for some reason you want to move your website to another platform down the line, Squarespace lets you export content quickly and easily.

Is there anything that Squarespace doesn't do?

While Squarespace is robust and powerful, there are times that it isn’t the best fit for your needs. Squarespace isn’t currently built to support: recurring payments & anything that would necessitate integrating with a third-party API.

Can't I just have a Facebook page?

Facebook is important and can drive traffic and sales, but it’s not a substitute for a website. Facebook is akin to having a booth at a farmer’s market — lots of foot traffic but the creative freedom is limited, the signal-to-noise ratio is low, and, at the end of the day, the visitors belong to the market itself.

Why Squarespace?

There's a lot of information out there about website builders and the pros and cons of each. I've chosen to work with Squarespace because it's easy to use, beautiful, and reliable.There are some things that Squarespace can't do however, so keep that in mind before deciding if we should work together. I encourage you to do your own research and see for yourself if it’s right for you.

DIY DNA

Squarespace was designed with the do-it-yourself user in mind, making it notably easy for you to maintain and update your website on your own, long after the project has successfully completed. Managing websites is a matter of dragging and dropping, pulling on corners to resize images, and WYSIWYG (what you see is what you get) editing. If you’ve used a computer in the past twenty years you’ll feel right at home.

Beautiful design that performs

Squarespace templates are beautifully and thoughtfully designed to incorporate cutting edge UI/UX best practices, which means your website will have the best of the best in “form and function” baked right in.

Peace of mind

Squarespace is a self-contained platform that works seamlessly and is fully managed from top to bottom. This means there’s never any need to update software, plugins, or widgets; patch security vulnerabilities; or worry that changing one component might break something else. It also means there’s rarely any need to investigate or pay for third-party apps or plugins since most functionality is native to Squarespace.

Responsive design

Mobile traffic now accounts for more than half of all website traffic. With that in mind, it’s critical that websites perform across any device and screen size. Every Squarespace template includes a unique mobile experience that matches the overall style of the website, so content will look great on every device, every time.

Built-in search engine optimization (SEO)

Every Squarespace website is equipped with all the elements needed for a strong SEO strategy. Site descriptions, page titles, custom URLs, search friendly formatting, and other key elements are all easily managed. Furthermore, there is an automatically generated built-in sitemap that helps Google to crawl, understand, and ultimately, rank a website.

24/7 Award-winning support

The Customer Care team at Squarespace is available seven days a week, 24-hours a day, and has won several awards for outstanding customer support.

15 years in the making

Squarespace launched in 2003 and has grown steadily since, gaining over a million customers over the years. It is a well-funded and well-regarded company. You don’t have to worry that Squarespace might be a flash in the pan.

Room to grow

Squarespace scales. Squarespace was designed for everyone from bloggers to musicians to online retailers, so you can be confident that it is robust and flexible enough to grow with your business, blog, or brand.